From the moment we went to reception it was great. Kevin is friendly and helpful. As I had recent surgery it was difficult getting up stairs. I contacted Kevin who was understanding and was able to move us to a more suitable apt within a couple of days with a bedroom downstairs with ensuite, certainly made stay more enjoyable. Rooms are beautiful, airy and full of light. Fully air conditioned plus fans. They also leave some basics to get us by before going shopping. Kevin also arranged tours for us at 5% discount and also arranged airport transfers. We would stay here again and again. Thanks Kevin and cleaners for doing a great job.